Experienced a delay, cancellation, or denied boarding with Air New Zealand?
Claim up to €600 from Air New Zealand under EU Regulation 261/2004. Free eligibility check – 25% only on success.
Frequently asked questions
How much can I claim from Air New Zealand?
Under EU Regulation 261/2004 you can claim up to €600 per passenger from Air New Zealand, depending on flight distance: €250 for short, €400 for medium, €600 for long-haul.
What does your service cost?
We operate on a 'no win, no fee' basis. You only pay 25% of the compensation we recover from Air New Zealand.
How long does it take?
Most Air New Zealand claims settle within 2–8 weeks. If Air New Zealand disputes the claim, it may take several months.
Can I claim for old flights?
Under EU Regulation 261/2004 you can claim compensation from Air New Zealand for flights up to 3 years back. EU 261/2004 is uniform across every Member State, so the period is the same regardless of where in the EU the flight departed from.