Experienced a delay, cancellation, or denied boarding with South African Airways?
Claim up to €600 from South African Airways under EU Regulation 261/2004. Free eligibility check – 25% only on success.
Frequently asked questions
How much can I claim from South African Airways?
Under EU Regulation 261/2004 you can claim up to €600 per passenger from South African Airways, depending on flight distance: €250 for short, €400 for medium, €600 for long-haul.
What does your service cost?
We operate on a 'no win, no fee' basis. You only pay 25% of the compensation we recover from South African Airways.
How long does it take?
Most South African Airways claims settle within 2–8 weeks. If South African Airways disputes the claim, it may take several months.
Can I claim for old flights?
Under EU Regulation 261/2004 you can claim compensation from South African Airways for flights up to 3 years back. EU 261/2004 is uniform across every Member State, so the period is the same regardless of where in the EU the flight departed from.